“The team approach is simply better.”
According to Gary Sharpe, co-founder and VP of Sales, there’s a guiding principle at work at Allstate Commercial Flooring in Spring, Texas: “The world record 400-meter dash set by an individual is 43 seconds. The world record 400-meter relay set by four people is 37 seconds. The team approach is simply better.”
The team approach informs all Allstate does, Sharpe says. In fact, one of the company’s cornerstone approaches is to diversify its staff. Estimators focus on estimating. Project managers focus on bringing projects in under budget and on time.
This strategy has helped fuel the company’s success with large commercial projects with an emphasis on new construction. K-12 education is an anchor market for the company, but higher education, hospitals, high-end hotels, assisted living, and high-rise commercial development are among the company’s favorites. Allstate embraces smaller projects too. For example, Allstate does most of the Rudy’s BBQ stores in Texas and the surrounding market ranging into Louisiana, Oklahoma and New Mexico.
The company was born when Sharpe was an estimator for another company and was thinking Tommy Vu would be the perfect complement to his skill set. “Turns out he was thinking the same thing!” Sharpe said. “He actually asked me to partner with him in this new venture back in 2008.”
Vu himself had a long and luminous history as a tile installer, dating back to 1986 with well-known firms before he started his own, and has been key installer on high profile projects such as the Houston Astros Minute Maid Ballpark, Houston Rockets Toyota Center and Houston Texans NRG Stadium. Sharpe added, “His attention to detail, ability to coordinate with other trades and improve on the overall schedule of a project has won him favor with many customers over the years. In spite of his experience he believes there is always something new to learn.” In 2013, Charlie Adams purchased the company, and is now CEO; Rusty Dennison came on board that same year as VP of operations.
The passion for learning something new is part of the reason that from day one Allstate was a NTCA member. “Tommy and I knew that the NTCA was the standard setter and bearer for the tile portion of our business,” Sharpe said. “We wanted to stay connected with the latest industry developments. Our budget was small back then but we carved out funds for NTCA membership.
“Staying up to date on the latest installation trends is a big benefit,” Sharpe said. “Tommy is a stickler for ‘doing it right the first time,’ and the NTCA Five-Star Contractor program provides proof to our customers that we do it right. Going through the process to become one proves to yourself that you are doing it right. We were happy to do that because as it is said, ‘Truth has nothing to hide from inspection.’ There is no shame in finding out you need to tweak something you have done for 20 years when there is a better way to do it.”
Continually credentialing its staff is important to Allstate, which currently has three CTEF Certified Tile Installers (CTIs). Vu was certified in May of 2018. Robert Vasquez and Bill Nguyen were certified in February of 2019.
“We are working with our team to schedule certifying four more before the end of this year,” Sharpe said. “We are proud to include this certification on our proposals and believe – especially in an era where skilled labor is scant around the industry – this is helping our customers and potential customers in their decision-making process about which subcontractor is the best value.”
His company’s work is an ongoing source of pride and joy for Sharpe. “It is a science but it is also an art,” he said. “When you take a project through to completion and get rave reviews from a GC or his customer, there is a lot of satisfaction in that and knowing you didn’t cut corners to get the job or build it – and knowing it will last and your team’s effort is a large part of the reason why. For me personally I felt called to start this business as I was praying about my career.”
See more of Allstate’s work in the February 2019 issue of TileLetter cover story on the University of Houston’s Fertitta Center sports arena.