New Facebook group established for Spanish-speaking tile installers/Se ha establecido una nueva página en Facebook para instaladores de habla hispana.

Luis Bautista

In NTCA’s continuing effort to promote information, education, camaraderie and networking among tile installers, NTCA’s Technical Trainer Luis Bautista recently established a Facebook page dedicated specifically to Spanish-speaking tile installers.  The Latin Tile Masters page is a closed group that can be accessed here: https://www.facebook.com/groups/1631338940290425/.

“Our purpose for creating this group is to help every installer be a master professional who installs with excellence, and to provide a place to share andlearn together to implement best practices and standards in the industry as set forth by TCNA, NTCA, CTEF and others,” Bautista said. “If you are an installer or involved in the tile industry we invite you to join us in developing mastery in our field and having a good time while we do it.”

Visit the page to join, or if you have questions, contact Luis at [email protected].

 


 

El esfuerzo continuo de NTCA es de promover información, educación y conexiones entre los instaladores, y Luis Bautista, entrenador técnico de NTCA,  recientemente estableció una página en FaceBook dedicada especialmente a instaladores de habla hispana.
Latín Tile Masters es un grupo privado al que se puede acceder por aquí: https://www.facebook.com/groups/1631338940290425/.

“El propósito de crear este grupo es para ayudar a cada instalador a ser un maestro profesional con excelencia y para proveer un lugar para compartir nuestras experiencias y aprender juntos a implementar los estándares de la industria establecidas por TCNA, NTCA, CTEF y otros,” Batuista dice. “Si usted es un instalador de baldosas/azulejos de habla hispana o está involucrado en la industria de cerámicas le invitamos a que se una con nosotros a adiestrarnos y al mismo tiempo divertirnos por este medio.”

Entre a la página para hacerse miembro, o si tiene preguntas , contacte a Luis en [email protected].

 

 

Ringing in the new year with new educational opportunities

By Becky Serbin, Training and Education coordinator

As we start a new year, each of us typically reflects on the previous year and then decides to make resolutions that hopefully we will keep through the month of January.

Well, I wanted to do something similar to start the year.

We completed one full year of offering an online system for training. Within that time, we created several new introductory courses for new hires, moved to a new learning management system to house NTCA University, and created a pricing structure going forward so that all members – no matter the size – could afford to sign up and take courses.

In case you haven’t heard, NTCA University is a member benefit so we wanted to make sure that it was affordable for all members. You can have users come together in a meeting, so only one login is required for your company – or you could have a login for each user. It is up to you.

Here’s the current pricing structure:

1 Person – $50

2 People – $99

3-15 People – $149

16-50 People – $199

51-100 People – $299

101-150 People – $399

151-200 People – $499

Keep in mind that NTCA’s Partnering for Success program now has a $50 voucher for the NTCA store that contractors can choose as one of their vouchers. That means that if you are a one- person shop and choose to use the $50 voucher for access to NTCA University, you would have access for free to the site for the whole year.

To purchase your subscription, you can visit the NTCA store at https://tile-assn.site-ym.com/store/ListProducts.aspx?catid=490398 to make your purchase (or enter http://bit.ly/2taYmOO in your browser).

So what are our resolutions for the year? As I said, many of us break our resolutions early in the year so I don’t plan to make any resolutions that will be quickly broken, but here are some items that NTCA will be working on this year.

We will continue to develop online training for new hires. So if you have apprentices, this means that we will start working on a three-year setter program.  For all others, you can use these courses to train your new hire on how to plan and set tile.

We will also be working on courses from the Training and Education sub-committees.  The CEU Technical sub-committee is working on courses explaining the necessity of documentation and how to properly document and the CEU Management sub-committee is developing introductory courses to estimating.

We will also be assisting Scott Carothers of CTEF with developing courses for people to take prior to completing the hands-on Certified Tile Installer Test.

Again, it looks like it will be a busy year again in 2018.  If you have any questions or have ideas about courses that you’d like to see us pursue, please give me a call or send me an e-mail. 770-366-2566 or [email protected].

Happy New Year!

Becky

NTCA Trainer/Presenter Robb Roderick heading to first 2018 NTCA Workshop in Anaheim

ALBUQUERQUE, NM – NTCA Trainer/Presenter Robb Roderick drove through Albuquerque, NM today on his way to the association’s first 2018 western swing workshop, located at Bedrosian’s in Anaheim, Calif., set for Wednesday night, January 17. He was able to connect with TileLetter editor Lesley Goddin, based here,  for a quick lunch at Albuquerque’s famed Owl Café, before continuing his journey across New Mexico, Arizona and into California for the workshop.

NTCA Trainer/Presenter Robb Roderick with TileLetter editor Lesley Goddin in Albuquerque, NM. Roderick drove through Albuquerque from his Missouri home on his way to present the first NTCA Workshop of 2018 at Bedrosians in Anaheim, Calif., on Wednesday, January 17.

The NTCA Workshop program has a new theme for 2018: Tile Matters: Best Practices for Pros. The three-hour program – most often held from 5 pm – 8 pm – includes an hour of networking and catered meal followed by two hours of all new educational presentations and interactive opportunities.

Each workshop will address:

  • OSHA silica dust regulations
  • Standards review
  • Showers/waterproofing
  • Sealants
  • Mortar coverage

This year, not only will participants to the free workshops benefit from the presentations and product/method demos by NTCA Trainer/Presenters, but there will be more opportunities for attendees to have real hands-on experience with the products and methods being discussed.

The following workshops are being held this week:

January 17  

Bedrosians

1515 Winston Road

Ahaheim, Calif.

714-778-8453

[email protected]

 

January 18

Bedrosians

1725 Hacienda Drive

Vista, Calif.

760-724-6400

[email protected]

 

In addition to Robb Roderick, workshops are being presented by NTCA Training Director/Trainer/Presenter Mark Heinlein and NTCA Trainer/Director Luis Bautista. CTEF’s Scott Carothers is presenting CTEF Educational Workshops as well, and kicked the year off with one at Floor & Decor in Buford, Ga., on January 4th.

For more information about workshops and new members-only Regional Training Programs coming to a location near you, visit http://www.tile-assn.com/events/event_list.asp?show=&group=&start=11%2F4%2F2014&end=&view=&cid=12716

or http://bit.ly/2B4uG9J.

 

 

 

 

NTCA PARTICIPATES IN GARY SINISE FOUNDATION HOME DEDICATION

The National Tile Contractors Association (NTCA), attended the R.I.S.E. home dedication of Jared and Jessica Bullock and their son Aidan, in Carbondale, Illinois on Thursday, June 29th, 2017. NTCA partnered with Crossville and MAPEI to provide all of the porcelain tile and setting materials for this home, installed by California Flooring.

The concept, developed by the Gary Sinise Foundation, was to build a custom, specially-adapted smart home, assisting Jared in “Restoring Independence and Supporting Empowerment” (RISE), as he transitions back into civilian life. Ceramic Tile Education Foundation (CTEF) Regional Evaluator Coordinator Kevin Insalato, also a U.S. Army veteran, commented, “It was my honor to donate my time and money to help Jared transition to an active lifestyle with his family. The most impressive feature of Jared’s recovery is his ability to view his injury as just another obstacle he will overcome.”

U.S. Army SFC Jared Bullock served two tours in Iraq and trained for Special Forces and received his Green Beret on October 13th, 2013. Jared was deployed to Afghanistan and one month later his ATV ran over an improvised explosive device (IED). The blast took the life of his best friend and though he survived, Jared lost his right arm above the elbow and his right leg above the knee.

“The opportunity to work on Jared’s home was an easy decision for me,” Insalato said. “I’m an active board member of NTCA. I worked very closely with both Crossville and MAPEI and they requested I represent them at the home dedication. My company, California Flooring is located only five miles north of the home in Chicago. My employees are all Certified Tile Installers (CTIs) and they all took turns installing the different areas we tiled. This was a labor of love we will all remember for a very long time,” he said.

TECH TIP TUESDAY: Natural Stone on Shower Floors May Experience Discoloration

One of the new documents the NTCA Technical Committee is including in the 2017 Reference Manual (to be released August/September) addresses potential concerns when natural stone is installed in wet areas, especially on shower floors.  Recently, with many new stones entering the market, it seems that some of these materials at times experience discoloration, and the cause, cure and prevention or correction of this discoloration is unknown or may be difficult to correct.  The NTCA felt the issue is significant enough to draft a document and disclaimer that highlights the concern and alerts the tile contractor to request in writing from the supplier or homeowner/builder that the material is suitable for wet areas. It goes on to also request installation recommendations so that the proper materials are used for the natural stone.  In many instances, ceramic or porcelain tile substitutes, especially for the shower floor area, where the most discoloration seems to be taking place, could also be considered.

Forensic investigations by recognized consultants in the industry have determined that there is reasonable concern that some of these stones are being discolored, and that the tile installation was done according to industry standards.  This determination led the Technical Committee to develop the disclaimer that alerts the project owner that the tile contractor is not responsible for the stone’s performance or inherent characteristics.  For more information on this document and others in the Reference Manual, order your copy at www.tile-assn.com and visit the NTCA Store.

NTCA CONTINUES CAREER DEVELOPMENT EFFORTS WITH APPRENTICESHIP PROGRAM

In an effort to provide online training to support tile contracting companies, the National Tile Contractors Association (NTCA) is in the process of completing the first year of its Apprenticeship Program. The first year, introduced at Coverings 2016, is broken into six-month increments. The first section focuses on introducing the worker to the tile industry, promoting safety in the workplace, the types of tools that will be used on a regular basis, and basic knowledge of mixing materials and how products are used together. The final phase of the first year of the program will go into further detail of installation processes like surface preparation and profiling.

The Apprenticeship Program was developed to attract people into the trade by demonstrating a clear path for them to be properly trained while they are employed and being compensated. The online program is intended to support contractors own training efforts on the jobsite. It serves as related learning for a Department of Labor-approved apprenticeship program that a contractor provides, or any additional training for introductory employees including sales people, counter help at a distributor, or helpers. The program can also serve as a refresher course for those who haven’t had training or education in these areas in a while. Contractors can sign up for the program through NTCA University for an all-access subscription and can register any current or future employee.

According to Education and Training Coordinator Becky Serbin, the association will soon begin developing the second year of the program, which will include more in-depth knowledge of grouting techniques, waterproofing, transitioning into a tile setter helper role, and introducing the worker to management courses to provide training for individuals to manage their own finishing crew.

“While the content development has been slower than I originally expected, I have been working with contractors and manufacturers to ensure that the information we are providing can be used to give the next generation of mechanics the tools they need for successful tile installations,” Serbin said. “I’m lookingforward to the next year as we continue to grow NTCA University into a site that all tile installers can come to learn something new, no matter their skill level.”

NTCA is in the final stages of working out agreements with technical colleges about using this program as curriculum for the education portion of their classes. The next steps in development of the apprenticeship program will be a tile setter related learning program which will also be a two-year related training program. The curriculum will continue to be announced in six month increments, and will be available for viewing and purchase online as each course is completed.

NTCA announces highlights for February board meetings

Each month, the NTCA board meets to report on initiatives made in the individual subcommittees for the association and industry overall. Here’s a brief summary of works and developments in progress.

TileLetter Weekly: Allison Morris is NTCA’s new advertising and communications specialist. Allison is working with TileLetter editor Lesley Goddin and freelance journalist support person Terryn Rutford in developing TileLetter Weekly content. The new TileLetter Weekly newsletter has been very well received, and NTCA has sold out the sponsorship of the email blast.

Membership:  NTCA has set its goal on reaching 1,400 members for 2017.  The association should be able to realistically assess this goal by the end of March, after the renewal campaign is completed.

FUSE Alliance:  NTCA assistant executive director Jim Olson and CTEF director of training and certification Scott Carothers will attend the FUSE Alliance meeting in Austin, Texas on March 5th-8th.  NTCA Five Star Contractor Mike Castelli of Christian Brothers is a FUSE Alliance Member and will introduce NTCA at this session.  FUSE Alliance is a strong commercial flooring contractor buying group.

TISE West/Surfaces: NTCA had a successful TISE Show in Las Vegas in January, signing up new members, with over 75 board, committee members, and State Ambassadors in attendance.  The tile exposition area at TISE is growing steadily, and NTCA hopes to take advantage of this with increased membership.

NTCA trainers Mark Heinlein and Robb Roderick performed multiple live demonstrations on the Installation Showcase stage.  CTEF director of training and eductation Scott Carothers hosted a CTI certification and CTI Regional Evaluator coordinator Kevin Insalato and Scott trained many regional evaluators here, in efforts to prepare them to be certification testing instructors.

Business Training Programs: The two-day seminar in Dallas Texas took place in Dallas, Texas February 23 and 24 (press time) . Michael Stone of CPR Company offered a program on financial management and profit strategies.  NTCA’s assistant executive director Jim Olson and executive director Bart Bettiga attended, along with board advisor John Cox, who was instrumental in getting Michael Stone and NTCA together to develop this program.  Approximately 20 members participated.

Tom Ade Scholarship: If you are a contractor member, don’t forget that a family member of yours or any of your employees is eligible for up to $5,000 in scholarship funds from NTCA, thanks to a generous sponsorship from Tom Ade.  Last year, NTCA awarded $7,500 in financial aid to two deserving recipients.  Email bart at [email protected] or pay attention to the NTCA E Newsletter which will contain the application form. It is also on our website at tile-assn.com.  MARCH 1 is the absolute drop dead date to get this scholarship application in.

Coverings: NTCA will be a key sponsor of the NASCAR event taking place at Coverings. This is a new and dynamic sponsorship, creating a simulated NASCAR experience on the show floor. NTCA is seeking sponsor partners to participate in the program. The NASCAR vehicle will be by the NTCA booth near the Installation Stage.  NTCA  is  into full planning for Coverings in Orlando, working on installer and contractor conference programming, NTCA Awards Night, Contractor Days, Live Demonstrations and more.  Coverings is April 4th-7th in Orlando, Florida.  If you have a high quality tile installation, please consider submitting it for CID Awards at Coverings. If you are a Five Star Contractor, send it to Jim Olson at [email protected] for consideration for Five Star Contractor Commercial or Residential Installation Recognition.

CTEF: NTCA is proud to continue to support CTEF through fundraising and program assistance.  NTCA’s voluntary postage and CTEF support campaign has already begun, and is paying dividends.  NTCA also helped CTEF to secure additional funding from Coverings for marketing and promotional efforts. Congratulations to Scott Carothers and Christine Whittemore of CTEF for their efforts to further grow certification.  Kevin Insalato is helping to grow the CTI program through regional evaluator training.

Skills USA: Rod Owen, NTCA Five Star Contractor in Atlanta, is working with Georgia Construction Industry professionals to promote a SKILLS USA competition for tile installation.  NTCA training and education coordinator Becky Serbin has been assigned to support Rod in this effort, and NTCA hopes to build on this by encouraging other members to take this initiative in their respective markets.  Helping create awareness in the tile industry for career opportunity is a strategic objective of the association.

NTCA University: NTCA is still on track to complete Year One of Apprenticeship by Coverings, and will begin to work on Year Two Content.  NTCA is also actively working on adding additional sessions.

For more information, visit www.tile-assn.com.

 

NTCA Reference Manual: Use of Felt and Similar Products as Crack Isolation Membrane

The NTCA Reference Manual is a compilation of documents generated by the NTCA Technical Committee, designed to identify recurring challenges to successful installations of tile and stone, recognize potential problems and gain consensus from industry experts on offering solutions. The NTCA Reference Manual is a companion publication that compliments other essential industry tools such as the TCNA Handbook and ANSI Standards. Annually, subcommittees review and revise each section as needed, as well as add new documents, making the NTCA Reference Manual a living document.

Presented here is an exploration of the use of felt and similar materials as crack isolation membranes and the issues that can result. This can be found in Chapter 10, page 256 of the 2016-2017 NTCA Reference Manual.

Various types of paper or sheet vinyl are occasionally used in certain geographical areas of the country and promoted as a crack isolation membrane. Use of roofing felt, sheet vinyl, scribing paper, or scrim reinforced kraft paper glued or unglued to both concrete slabs and over wood construction have a long history of failure. None of the testing done thus far on roofing felt, scribing paper, sheet vinyl or scrim reinforced kraft paper and similar products has met all the requirements of the ANSI A118.12 Crack Isolation Membranes for Thin-set Ceramic Tile and Dimension Stone products. Additionally, there is currently no product or applications of this type recommended for such use under current ASTM standards. As such, representation for suitability of use and installation would then lie solely with the individual manufacturer or installer. These products typically lack the performance features and criteria that would allow effective control of fractures without transmission through the finished tile surface. Despite their shortcomings these products continue to be used in a guise of being beneficial to the consumer while having a long history of poor performance. The initial financial savings realized by using such an inferior method or product often results in a huge replacement cost to the unsuspecting end user at a later date well after any warranty period.

There are numerous membrane systems available, which meet the current industry standards listed under ANSI A118.12 Crack Isolation Membranes for Thin-Set Ceramic Tile and Dimension Stone products. Products meeting these strict performance requirements provide warranted crack isolation.

NTCA Preview for December 2016

A job description has been developed for a Five Star Program Coordinator and has been posted on tile-assn.com. NTCA has already received resumes and phone calls about the position.

NTCA has just reached its 1300th member! (See New Member section of this issue to see who it is.)

Chris Dalene, new Membership Committee chair, will work with Jim Olson on committee iniatives. Meetings and appointments took place at TSP.

NTCA and CTEF had a presence at the Starnet Annual Fall Meeting. Les Lippert of Five Star Contractor Lippert Tile introduced NTCA’s Jim Olson to their shareholders; Daltile and NTCA sponsored a lunch and members toured the new Daltile manufacturing plant in Dickson, Tenn. Board member Jesse Deason was instrumental in getting NTCA objectives to help raise tile education for Starnet members.

Over 650 attendees came to Total Solutions Plus in Palm Springs. This was probably the best event to date since NTCA partnered with CTDA, TCNA and TCAA. Next TSP is November 4-7, 2017 at the Marriott Washington Wardman Park Hotel in Washington, D.C.

Plans are in the works for TISE West/ \The International Surfaces Exhibition in Las Vegas, January 18-20, 2017. NTCA and CTEF will share a large booth and will conduct live demonstrations on the show floor. NTCA meetings will also be held these dates:

Monday, January 16: Committee Meetings

Tuesday, January 17: Board of Directors/State Ambassador Meeting; reception follows

A new business training seminar is scheduled for February 23 – 24 in Dallas, for Five Star, Board Members and State Ambassadors, and open to the first 30 people to who sign up. Michael Stone will present this class called Making the Numbers Work. Info coming soon on details. A near-airport location will be established, and NTCA will offset some travel costs.

Training and Education trailer sponsorships for all three vehicles have been sold out. Dave Rogers of Welch Tile and Marble is the chair of the Training and Education Committee, working with Jim Olson to reorganize the committee and subcommittees to reach goals.

The first six months of the Apprenticeship Program are complete. Year one should be complete by Coverings. Becky Serbin is exploring how to incorporate this program into technical and trade school curricula.

Planning for Coverings in Orlando, Fla., April 4-7, 2017 is in full swing. On tap are installer and contractor conference programing, NTCA Awards Night, Contractor Days, Live Demonstrations and more. Consider submitting high-quality tile or stone tile installations to the Coverings Installation Design (CID) Awards at www.coverings.com/content/CID-Awards. Five Star Contractors can submit projects for Five Star Commercial or Residential Awards to Jim Olson at [email protected]

Introducing NTCA State Directors Shirts

may-dir-01

Karp

Brace

Brace

At the recent Coverings show, several NTCA State Directors populated the NTCA booth, proudly outfitted in shirts emblazoned not only with their names, but also with the NTCA logo and their State Director affiliation. Shown are Dave Karp (l.) of Tile Fusion, Shakopee, Minn., State Director of Minnesota, and Steve Brace of SB Flooring, Manchesney Park, Ill., State Director of Illinois. Shirts can be purchased and customized at the NTCA Store, online at https://tile-assn.site-ym.com/store/default.aspx?

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