President’s Letter – June 2017

Defining a “Best in Class Tile Contractor”

You have heard me use the term “Best in Class Tile Contractor” in past letters. So, what does that term mean? How do we bring our companies to that level of achievement? These are very good questions, and I’m glad you asked.

In a nutshell, the working definition of a “Best in Class Tile Contractor” is a professional contractor committed to excellence in every phase of their business, utilizing industry best practices, and has been recognized by its customers as a preferred contractor.

Other aspects of a “Best in Class Tile Contractor” are to use the right materials for the application and intended use, and carrying themselves in a professional manner, interacting respectfully with the client and other trades. And “Best in Class Tile Contractors” draft proposals and contracts that are well written and clearly identify the specific scope of work, while quoting a fair price — not a cheap price.

One of Stephen Covey’s principles of highly effective people is to “Begin with the end in mind.”  If we want to be successful, profitable, trusted, respected and preferred tile contractors, we must build our businesses on each of these principles. To become a “Best in Class Tile Contractor” we must be willing to invest in every aspect of our business. This means providing the best trained and skilled craftspeople, installing the best materials for the given application, while utilizing the current best practices of the trade.  Each of these elements requires consistent education and updating. Have you heard the statement, “I’ve been doing it this way for 20 years and never had a problem?” I’d say chances are high this individual is not part of a “Best in Class” organization.

Foundational to this is striving to hire and train the best people, and giving them the opportunity to stay on top of the latest industry standards and best practices. If we aren’t aggressively seeking to keep up with these improvements, we will quickly be left behind. Our level of professionalism will gradually decline until we become reactionary in nature rather than proactive.

When I visit job sites and talk with crews of installers and finishers, it becomes clear very quickly that they have received minimal training. They may have had a mentor for a short time, but most have just figured it out in the field, picking up a little here and there. Most of these crews are eager to learn “best practices” because they want to walk away from every completed job with pride in their finished work.

The NTCA has many options for you to take advantage of when considering training and education curricula for your craftspeople. The Finisher Apprenticeship on-line training program is an excellent place to start. Participation and involvement at Total Solutions Plus, Coverings or TISE West (Surfaces) can supplement your regular educational activities. Getting copies of the TCNA Handbook and ANSI A108, and beginning the process of learning how to use these industry recommendations and standards is another great step forward.

We all need to evaluate our businesses and find the areas where we aren’t using best practices and implement procedures to move us toward the goal. The health of our companies is at risk and so is the health of our industry. We all know that skilled craftspeople are in short supply and the only way to improve this is to train and educate those we have and those entering the trade.

Let’s all make a commitment to see the NTCA logo carry recognition and respect from the customers that employ us. Keep on tiling!

Martin Howard, president, NTCA Committee member, ANSI A108

[email protected]

Member Spotlight – D.W. Sanders Tile & Stone Contracting

 

Woody Sanders

Woody Sanders, founder of Marietta, Ga.’s D.W. Sanders Tile & Stone Contracting, grew up in the tile industry. In the early 90’s, Sanders, had a seven-year tenure in technical services operations at Custom Building Products, getting a first-hand look at the difference between a well-executed, detailed tile job and a failed one. Valuing this technical perspective, and wanting to get back to the creative side of tile and stone installations, D.W. Sanders Tile & Stone Contracting was born in 1994 on a part time basis, then moving to full time in 1996. Today, the company specializes in large residential stone and tile projects in both new and remodeling sectors, plus specialty cladding projects.

The strong technical underpinning of the company shows up in its motto, “Craftsmanship by the standards.” Sanders said, “It is not just about making the work look good; it is the whole installation system that makes it last. What sets us apart in the market is that we strive to be a forward-thinking company. We strive to always grow and be better than we were the day before, from recruitment to the training of our employees, to how we proactively communicate with our customers, architects, and designers and cover every detail on the job site.”  To that end, Sanders said that the company in planning a mobile app this year for all of its job documents, deduction logs, and safety documents.

Sanders has a long history with the NTCA, starting with his grandfather, A.W. Cook, who was an early member of STTMCA, as NTCA was known years ago. A few years after establishing his company, Sanders joined NTCA in 1997, and rejoined in 2013, to be “a part of something bigger than us,” Sanders said. “We are, for the most part, local and regional. NTCA makes you a part of a national tile organization, looking out for the installation contractor.

“Bobby White, a contractor I worked with, said to me many years ago, ‘Show a tile contractor how make his job easier and he will be your partner for life.’ That is what the NTCA does through training and addressing issues we face as an industry and as individuals,” Sanders added.

One of these issues will be labor force in the future, which Sanders is tackling along with fellow NTCA Five Star Contractor, Rod Owen of C.C. Owen Tile Company, Inc., in Jonesboro, Ga.  Sanders and Owen met up at Total Solutions Plus in 2016, and Owen introduced Sanders to involvement with the Construction Education Foundation of Georgia (CEFGA) this past March.

“As a sponsor in the recruitment of young people into the tile industry, we think this is a stepping stone in the right direction to ensure the future of the industry,” Sanders said.

Five Star status

The conversations of like-minded people at Total Solutions Plus last year lit a spark in Sanders to pursue this elite company of contractors.

“We believe that by being a Five Star Contractor member, we have set a high standard for the company and the employees,” Sanders said. “For our employees to learn and work alongside other Five Star Contractors, will only make us a stronger and more profitable contractor. While we do not bid commercial work, we see the ability for Five Stars to present CEU’S (Continuing Education Credits) to architect and designer continuing education in our area will keep our name in the forefront as the ‘go- to’ company.”

Sanders also was excited about the Five Star Contractor requirement of having Certified Tile Installers (CTIs) on board. “Two of my tile setters and I took the test this year,” he said. “It was the hardest and most satisfying 25 sq. ft. you will ever set. We are awaiting the ACT schedule this summer and Scott [Carothers, from the Ceramic Tile Education Foundation] has promised to hold spots for myself and my men to take. We plan to have all of our setters become CTIs, as well as our apprentice setters in the future. Certification for us opened up great discussion, and put the office and field on the same page.

“In the residential side of tile, we rarely receive specs or TCNA Handbook details, so we are forced to create our own series of specs based upon construction practices in our region,” he added. “While we estimate calling out TCNA methods, the CTEF certification process further solidified what and how we should be looking at our projects.”

Sanders takes the work he and his company does to heart, filled with pride for the work done, and the people working together to accomplish the task.

“Our places of work are in the most immaculate homes in America, some historic and some over the top,” he said. “We are trusted to construct lasting beauty with our own flair. People get to see what we do and what we represent, and I get to accomplish this with people who are much more than employees, they are friends.”

 

DW Sanders employees  Janice Hill (l.) and Woody Sanders (r.) showing off CEFGA art piece that was given to CEFGA during CEFGA Career Expo and SkillsUSA, both held at the Georgia International Convention Center March 23 and 24, 2017.

 

This guest bath features a 4”x 8” crackled wall tile over installed over cement board with a waterjet stone floor. The remodel over old structure floor had to be leveled with self-leveling and crack isolation on top of the self-leveling.

 

This curbless marble shower was new construction, with waterproofing to integrate with the outer floor. Shower floor has Orbit heated floor, with slab components at curb, bench, and window seal.

New construction foyer with waterjet marble over wire reinforced mud bed with crack isolation over pretension precast concrete panel floors.

Ceramic tile shower walls in soldier course over cement board with waterproofing membrane. Bench was built from cinderblock with limestone accents in niche and curb.

D.W. Sanders conducted a complete remodel of the master bath. All walls throughout bath were set with large-format tile with the floor and feature wall set in 24” x 24” matte black porcelain tile. The contractor made its own bullnose of the through-bodied porcelain.

 

NTCA Benefit Box

My Plan It Traveler:

Vacations at a deep discount

Getting valuable time away with family and friends — or even traveling to industry events to enrich your knowledge of the industry and network with likeminded people — can be costly, when you add up airfare, hotel, car rentals and more. But My Plan It Traveler is a new travel benefits partnership, offered free for all NTCA members (a $49/year value), that helps you trim your travel costs and keep more money in your pocket to enjoy on your time away.

MyPlanITraveler.com is a next-generation, travel membership site that provides wholesale pricing on hotel stays, vacation resorts, car rentals, cruises and travel activities.

As a member you will find insider deals not available to the public, on world-class brands like Hilton, Sheraton, Holiday Inn, Wyndham, Disney, Hertz, Avis, Royal Caribbean, Princess Cruises and much more. And, there are no blackout dates and no restrictions.

With advanced search technology, MyPlanItTraveler.com finds you the lowest public price on the web and displays it so you can see the amazing savings and value your exclusive membership has to offer. With your signature membership, you will find rates up to 35% lower than what’s available on popular travel sites.

Your free My Plan It Traveler membership entitles you to exclusive access to deep discounts on hotels, car rentals, cruises and tons of fun family activities!You can also earn rewards for shopping online.

My Plan It Traveler offers deals on over 400,000 hotels and resorts, 8,000 car rental locations, theme park and excursion activities, guaranteed lowest rates and a 100% money back guarantee policy!

You can also upgrade your free annual membership anytime after you register for only $69 (That’s $30 off the regular price). With your upgrade, you will be able to basically double your savings.

So, no more searching countless websites for the lowest price on travel. No more second-guessing your deal.  Join the club. The My Plan It Traveler benefit through NTCA will take good care of you.

For more information, visit www.myplanittraveler.com/ntca.

President’s Letter – May 2017

It was great to see so many old friends and meet new ones at Coverings in Orlando. I was fortunate to have several opportunities to work in one of the two NTCA booths during the show. This afforded me the chance to meet and talk with many contractors from all over the country working in several different segments of the industry.

I know that we are all challenged to find enough time each day to run a business, finish an estimate, meet with a client, get our crews working in the right direction, meet the payroll and oh yes, everybody’s favorite task, collecting the money we’re owed!!!! Yet that is what we signed up for when we decided to scratch that entrepreneurial itch and start our companies.

So, back to what I learned from these conversations at Coverings: some of our members — and those who haven’t joined NTCA yet — don’t really understand all that we offer to the industry. Early on, I had several encounters where a contractor would say, “I’ve got two minutes before my next meeting, so tell me everything I get if I join NTCA”, while their sales resistance slammed closed like a bank vault.

I changed my strategy to answering their question with a question, “What is your biggest need that will make you more successful and profitable?” This seemed to open a dialog on a different level, and I could explain the education and training available to them through the association. Some chose to sign up and some said they’d think about it. Either way, I hope that I communicated that the NTCA is here to be a resource and advocate for tile contractors. But that’s not all we do.

The staff of NTCA works extremely hard to put together a framework of industry involvement that will represent the tile contractor’s interest. From membership on the TCNA Handbook Committee to the ANSI Committee, to all the groups working with the NTCA Board of Directors on numerous committees, these individuals are tile contractors who donate their time and expenses to participate for the good of the tile industry and specifically for the advancement and protection of the tile contractor — regardless if they are a member of NTCA or not.

Maybe this will help explain a little better. Here is a list of the number of tile contractors working on each of these committees on your behalf.

7 – Tile Council of North America Handbook Committee

6 + 6 Alternates – ANSI A108 Committee

7 – NTCA Executive Board

19 – NTCA Board of Directors

60 + State Ambassadors

27 – NTCA Training and Education Committee

22 – NTCA Membership Committee

11 – NTCA Standards and Methods Committee

19 – NTCA Technical Committee

3 – NTCA Convention Planning Committee

These contractor businesses range in size from two-employee companies to hundreds-of-employee companies, and they cover the residential and commercial markets. Each of them has chosen to give of their time and resources to make this industry better. Your voice is needed and welcome so let us know what’s on your mind and how we might be able to help you. Consider getting involved if you are member and consider joining if you aren’t a member.

Underlying all of this is our strategic objective, which is to see every member of NTCA be a Best in Class Tile Contractor –dedicated to continuing education, training, craftsmanship, integrity and customer service. We all have the choice to purse excellence or accept mediocrity. The NTCA stands for Excellence.

And for those contractors interested in what they get for being a NTCA member, check out the list of member benefits here: http://www.tile-assn.com/?page=Membership.

Keep on Tiling!

 

Martin Howard

President NTCA

Committee member, ANSI A108

[email protected]

 

 

Member Spotlight – Stuart Tile Company

New Five Star Contractor Phil Kozey and Stuart Tile Company in Macomb, Mich.

Family pride sets foundation for excellence and passion

The Kozey family has a long history in the tile industry – over 45 years, according to Phil Kozey, project manager at Stuart Tile Company (www.StuartTileCo.com), in Macomb, Mich. The company now installs mostly commercial projects, specializing in assisted living facilities, car dealerships, and large commercial, as well as some residential projects.

Phil Kozey, project manager, Stuart Tile Company

The company prides itself on its ability to complete projects with very difficult time schedules, but not compromising quality by cutting corners.

“The greatest feeling is when we have worked for weeks — sometimes months — on a job, and finish before the deadline,” Phil said. “I love seeing the happy faces of the owner/GC. It makes me feel accomplished when I see the finished project.”

Stuart Tile Company is composed of mostly family members. “This makes it unique and very personal to me,” he said. In addition to Phil himself, it includes his parents, Janet and John Kozey, as well as two uncles, and some cousins and other highly valued employees.

Kozey noted that Stuart Tile Co. is in fact owned by his mother, Janet Kozey, making the outfit a minority/women owned business.  “She is mostly in charge of the administration end of the business,” he said. “My father and I manage onsite day-to-day production.”

Phil started out watching his father in the industry since Phil was a toddler in the early 80’s. He even remembers his dad mixing up thin-set mortar with Portland cement, silica sand, and liquid latex.  “My father always took great pride in the quality of his work, and watching him over the past three decades has made me a perfectionist when it comes to the detail of our work,” Phil said.

Stuart Tile Company rejoined NTCA three years ago after a hiatus, and since then has been going strong in the association.

“Joining the NTCA and becoming a Five Star Contractor has relit a fire in my passion for the industry,” Phil said. “Tile has been a huge part of my life since I was a small child. I am a second-generation tile installer, but to be honest, I was starting to get burned out on the tile business entirely. Approximately three years ago I started researching NTCA, and it kind of helped me look at the whole industry in a new light. It taught me how and why the products work, and how they are made.  It offered great opportunities to talk with people with similar passion and interest. The NTCA has definitely opened a doorway to keeping me in the loop with ever-changing technology, products, and methods and standards. Since Joining the NTCA I have gained knowledge — and even confidence — in my methods, via the TCNA Handbook and NTCA Reference Manual. I have discovered a community of like-minded professionals that actually care about the installation, and this is something I plan on being a part of for as long as I am in the tile industry,” he said.

Stuart Tile has recently been awarded and now recognized as a NTCA Five Star Contractor. “It is a great honor to recognized by an organization that has such high standards,” he added.

The company has two Certified Tile Installers, but aims to have all its setters be certified. “I can see that our Certified Tile Installers are proud of their certification, and they should be — it’s an accomplishment,” he said.

Not immune to occupational hazards of working in the industry, late in 2015, Phil started having respiratory issues and was diagnosed with a form of COPD. “I believe this is from all the silica/cement dust I was breathing through all the years of mixing, grinding without proper dust mask protection,” he said. “This is why I feel so strongly about proper dust containment/equipment. I will not even prep a floor without a mask now.”

Phil considers it an honor to represent NTCA as a Michigan State Ambassador since 2015. “It has been because of the NTCA I have formed lifelong relationships and friendships with individuals at some of our top suppliers,” he said. “I am very grateful to the NTCA for the different educational and social events I have been able to attend all over the nation.”

Stuart Tile Company installed colorful tile in the brand new Madison Elementary school, the first new school in the district in nearly 40 years. The bright colors on walls and floors of this technology-centered school keeps kids alert and engaged. Stuart Tile Company installed two radius mosaic walls, 15 bathrooms and hallway tile. For more information, visit www.fox2detroit.com/news/184579-story

 

 

Phil Kozey, speaking at his first NTCA Workshop with Mark Heinlein at Daltile in Farmington Hills, Mich. 

Phil Kozey uses the Mechanical Lippage Tuning System (MLTS) to reduce lippage on this gauged porcelain Laminam wall tile installation. 

 

At the NTCA Workshop at the Farmington Hills Daltile, Phil Kozey (front right) poses with Mark Heinlein (front left), and other Daltile associates in front of the NTCA van. 

 

Phil Kozey preps the floor at the Palace of Auburn Hills

 

Work done at Elevation Burger restaurant. 

May 2017 Editor’s Letter – State of the Industry Report

“Prosperity belongs to those who learn new things the fastest.” – Paul Zane Pilzer

Although June is the issue we have slated to more closely examine all the news, information, awards and products coming out of Coverings, we ARE managing to squeeze in a few tidbits from the show that really bear early exposure. For instance, check out the Tech Talk section which discusses the long-awaited  ANSI product and installation standards for gauged porcelain tile; the NTCA News section has information on awards and accolades presented during NTCA Awards Night at the show, which also happened to be our association’s 70th Anniversary celebration, and the news item on the Why Tile campaign launched at the show. Here, in this letter, we present the TCNA’s 2016 Ceramic Tile Industry Update, in terms of consumption, outlook, exports and imports.

So, without further ado, here it is:

U.S. tile consumption overview:

Strengthened by steady growth in the housing and construction markets, the U.S. economy

continued to expand in 2016, helping lift the U.S. ceramic tile market to a seventh straight year

of growth.

According to the U.S. Department of Commerce, and the Tile Council of North America, U.S. ceramic tile consumption in 2016 was 2.90 billion sq. ft., up 5.8% vs. 2015 (2.74 billion sq. ft.). For perspective 2016 is the fourth highest level ever reached by the U.S. ceramic tile market, topped only by the pre-recession boom of 2004-2006, when consumption was more than three billion sq. ft. annually.

The following table shows U.S. tile shipments, imports, exports, and total consumption in thousands of sq. ft.

 

The chart below shows total U.S. consumption of ceramic tile (in sq. ft.) over the last decade.

 

Imports:

In 2016, 1.99 billion sq. ft. of ceramic tile arrived in the U.S., up 5.7% from 2015 (1.88 billion sq.

ft.).

Imports in 2016 made up 68.6% of U.S. tile consumption (in sq. ft.), down slightly from 68.7% the previous year.

According to the Department of Commerce, in 2016 China remained the largest exporter to the U.S. (in sq. ft.) with a 29.4% share of U.S. imports (in sq. ft.), followed by Mexico (23.4%) and Italy (19.4%). Spain and Turkey rounded out the top five with a 9.3% and 5.1% share of imports, respectively.

The five countries from which the most tiles were imported in 2016 based on sq. ft. were:

Italy remained the largest exporter to the U.S. on a dollar basis (including duty, freight, and insurance) in 2016, comprising 35.8% of U.S. imports. China was second with a 24.7% share, and Mexico was third with a 12.6% share.

The five countries from which the most tiles were imported in 2016 based on total U.S. $ value (including duty, freight, and insurance) were:

 

Total ValTotal Val2016/20152015/2014

Country2016 (in $)2015 (in $)% Change% Change

Italy751,114,262695,055,4358.1%9.5%

China518,147,970521,010,646-0.5%11.0%

Mexico265,221,959287,867,792-7.9%-4.3%

Spain245,640,675194,031,27326.6%20.1%

Turkey107,800.576  93,315,61113.1%19.5%

All Countries 2,099,383,040 2,006,173,353 4.6% 10.1%

 

The average values of tile1 from the five countries (based on sq. ft.) from which the most tiles were imported in 2016 were:

 

U.S. Shipments:

U.S. ceramic tile shipments in 2016 increased for the seventh consecutive year and were at an all-time high of 909.0 million sq. ft., up 6.0% from 2015.

In dollar value, domestic shipments (less exports) in 2016 were $1.35 billion, up 7.3% vs. 2015 ($1.26 billion). 2

 

Exports:

U.S. ceramic tile exports in 2016 were 36.2 million sq. ft., down 11.1% vs. 2015. The vast majority of these exports (in sq. ft.) were to our North American neighbors, Canada (62.8%) and Mexico (8.1%).3

 

Economic Highlights:

New Home Starts: New home starts rose for the seventh consecutive year and were at their highest point since 2007. The 1.17 million units started in 2016 represented a 4.9% increase from the previous year. Even so there is still a long way to go to reach the prerecession peak level of 2.07 million units set in 2005.4

New Single Family Home Sales: New single family home sales increased for the fifth consecutive year and were at a total of 563,000 units in 2016, up 12.2% vs. 2015.5

While this recent growth is encouraging as the U.S. continues to put the recent recession behind, new home sales were still down 56.1% from the all-time high level of 1.28 million unitsreached in 2005.

Foreclosures: Foreclosure filings, which are a key indicator of the U.S. housing market’s health, declined by 13.9% in 2016 to 933,000 units. This was the sixth consecutive year-over-year decline and the lowest annual foreclosure total since 2006.6

 

1 The average value is significantly affected by the mix of tiles imported, with different types of tiles impacting the average value, in addition to differences in pricing for the same types of tile.

2 Tile Council of North America

3 U.S. Dept. of Commerce

4 U.S. Census Bureau

5U.S. Census Bureau

6 RealtyTrac

March 2017 EDITOR’S LETTER: Lesley A. Goddin

Welcome to spring. The long, dark winter (for some – here in New Mexico, we’ve had 80 degree temperatures in March already!) is over and the tiling season has begun.

Of course, for most contractors, the tiling season is all year round, though the warmer weather affords some flexibility (and struggles – with wind, humidity, high temperatures, sun and rain) and opportunity for indoor and outdoor tiling projects.

Though warm weather is upon us (or nearly upon us, for those of you in the Northeast), cool weather will come round before we know it. That’s why it’s worth discussing electric floor warming with your clients. Today’s technologies make it easy to install and the benefits of a warm, cozy floor (even enjoyed on cool summer nights) will be appreciated for years to come. Take a look at our Tech Talk section for some discussion of electric floor warming challenges straight out of the NTCA Reference Manual.

Despite the push towards spring, we’re taking a look back at The International Surfaces Expo West

(TISE West) that took place in the dead of January in Las Vegas. Take a gander at the events and activities that NTCA sponsored and supported at the show, which has really grown into a vibrant and vital opportunity for tile and stone con- tractors. Our product section this month also contains a sampling of what was seen at the show, both in terms of finishing product and set- ting materials and accessories.

We also have a fun Business Tip this month – Riding Shotgun with Connie Heinlein. Connie is wife and intrepid assistant to NTCA technical trainer/presenter Mark Heinlein, and accompanies him to workshops around the country (many of the excellent photos of Mark you see in TileLetter or on social media are courtesy of Connie). She has a unique perspective on the value of NTCA to installers in the industry, and in the Business Tip section, she shares it with you.

At Total Solutions Plus, Training and Education coordinator Becky Serbin interviewed some of our prominent contractor members on video about the value of being a

Certified Tile Contractor. TileLetter freelancer Terryn Rutford has extracted some salient quotes about the importance of this credential and how it helps in business, and presents it as our Qualified Labor story this month.

And in closing, a little tidbit that came to my attention from the Tile Geeks social media group on Facebook. Schluter’s Shannon Huffstickler had shared some information about Tim Daly – known for his role in television hits Wings and Private Practice, and currently appearing as the husband of the Secretary of State in Madame Secretary opposite Tea Leoni – that she had heard during an interview with him on NPR that morning. It turns out that Daly (whose sister is Tyne Daly, by the way) once had a tile company in California called Silver Dollar Tile Company, because they “signed” their work by installing a silver dollar in every floor.

Do you “sign” your work? Send an email to [email protected] and let me know how you make your mark on the installation (apart from your excellent work, of course).

Make this day your best one yet. God bless,

 

PRESIDENT’S LETTER: NTCA enjoys great success at TISE West

I’ve just returned from TISE West/ Surfaces West in Las Vegas where the NTCA experienced its most productive and successful attendance at this conference to date.

What made it so special, you ask?

This is the fourth year NTCA has been responsible for the tile contactor education track and with the help of the NTCA State Ambassadors, we created quite a buzz around the conference hall. The NTCA booth was much larger, and featured lounge areas for networking and impromptu contractor roundtable discussions. The State Ambassadors worked the booth for the most part and signed up several new members. The Ambassador Reception and Dinner was very well attended by contractors who were excited to be there and exchange ideas and information.

The Board of Directors meeting started out with an update of the NTCA Strategic Plan by executive director Bart Bettiga.

The great news here is that the two-year Finisher program will be completed and available on-line at the NTCA University website by Coverings this year. The two-year Installer program is on track to be complete by the end of 2018. If you haven’t seen this tremendous learning tool, I encourage you to contact Becky Serbin, Training and Education Coordinator for a preview (see NTCA University Update on page 84 of this issue).

Another major initiative that started at the end of 2016 is the hiring of Kevin Insalato, of California Flooring in Manteno, Ill., to work with Scott Carothers and CTEF. His major responsibility is to train and certify Regional Evaluators who will administer the Certified Tile Installer (CTI) examination. Kevin has nearly tripled the number of evaluators across the country and is seeking more qualified individuals. Our goal is to see the current number of 1,300 CTIs grow well into the thousands by the end of 2018.

Next up, the subcommittee reports

The Training and Education committee, chaired by Dave Rogers, of Welch Tile & Marble, Kent City, Michigan, now has five subcommittees as follows:

Safety – Chaired by Robert Showers. This committee is working on documents to be made available to all NTCA members as a resource for safety training, OSHA-approved safety programs and up-to-date changes in regulations and how they might impact our trade.

Promotion – Chaired by Paige Smith. This committee is working on initiatives to promote CTI and specific hot topics in distributor showrooms, along with talking points for workshops.

Certification – Chaired by Sam Bruce. This group is working hard to write scripts and study aids for those preparing to take the CTI exam. Its goal is to see those who possess the skills and knowledge increase their success rate by being properly prepared for the exam.

CEU Programs for Management – Chaired by Dirk Sullivan. This group is working to provide pro- grams and educational study guides for advancement in all areas of management.

CEU Technical – Chaired by Rod Owen. This group is developing scripts for educational videos to be used in training field foremen and superintendents.

These committees have now held two in-person meetings – at Total Solutions Plus (TSP) and TISE West – along with many conference calls and video conferences showing their commitment to grow the value of membership in the NTCA. There were nearly 100 industry professionals in attendance at the Board of Directors meeting, and it is very exciting to see so many new faces taking leadership roles within the association.

The Technical Committee, Membership Committee, Methods and Standards Committee and Convention Planning Committee also gave reports along with an update on the NTCA Five Star program from new Five Star Program director, Amber Fox.

As always, I invite your involvement and feedback and I look forward to seeing you at Coverings in April.

Keep on tiling!

Martin Howard, NTCA President Committee member, ANSI A108 [email protected]

Member Spotlight: Gudbrandsson Tile & Stone

NTCA is an international association, and as such, in this issue, we present to you a member from Manitoba, Canada – Gudbrandsson Tile & Stone (www.facebook.com/gdtileflooring), which installs tile and stone in mostly residential renovations and new homes, with occasional commercial hand-crafted specialty projects.

Brandur Gudbrandsson was working as a trucker until the discovery that he would soon be dad to a daughter helped bring his passion into laser-like focus. At the time, he learned his best friend for 17 years was also having a child. That became the impetus to start in the tile and ooring industry, with Gudbrandsson’s only knowledge stemming from “being in and out of the trade for 10 years.”

Gudbrandsson drove from Manitoba to Chicago in 2016 to attend Coverings; Dave Karp gave him a warm welcome.

Gudbrandsson quit driving and began buying tiling tools until he hit a bump in the road. “Ironically, my buddy of 17 years did not want to continue after one month of work and we found out our sixth-great-grandfathers were half brothers,” he said. “He became a professional trucker; I became a professional tilesetter.”

Gudbrandsson’s grandfather said, “Stand still, nothing accomplished.” Standing still wasn’t good enough for Gudbrandsson. “ When I had to take the leap of being a dad, I told myself follow my passion and I will succeed,” he said. “I thank my daughter for where I am today – and my grandfather’s hard working roots. Everything I do – on a job or in the industry – has my family name on it. It signifies quality.”

Brandur Gudbrandsson joined NTCA in 2016 due to the influence of fellow Tile Geeks tilesetters he admired.

Gudbrandsson joined NTCA in 2016 due to the influence of fellow Tile Geeks tilesetters he admired. “I believe the industry is being re-pioneered today, and I came into the industry at the best time,” he said, adding that he wants to “be involved with the industry as deeply I can get.”

Gudbrandsson said, “The greatest aspect of becoming a NTCA member is the support and net- working from so many GUD people. I had the pleasure of meeting many in Chicago at Coverings 2016. It was a GUD drive; Dave Karp, owner of Tile Fusion, was the first to greet me on the journey from Manitoba.”

He continued, saying, “It is a GUD satisfaction to be a part of an ancient art. It gives me great joy to see more people involved every day. The networking is very GUD locally and abroad. Becoming a Tile Geeks member led me to create Tilesetter Canada Facebook group for more regional connections. I see now setters from Canada helping each other nding work, becoming friends and helping troubleshoot problems, or connecting with a tile company representative.

Brandur Gudbrandsson (far left) and a group of NTCA members and Tile Geeks at the NTCA booth during Coverings 2016 in Chicago.

“Seeing the tile community through social media using the word GUD is also attering,” he added. “Perseverance, consistency, details – meeting anyone with the same passion is always a pleasure.”

 

 

 

 

 

Gudbrandsson Tile & Stone projects

 

NTCA RECOGNIZES FIVE STAR CONTRACTOR PROJECTS OF THE YEAR AT COVERINGS

The National Tile Contractors Association (NTCA) recognized industry leaders at its fifth annual awards ceremony during Coverings 2017 in Orlando. Among the awards presented were the Five Star Contractor Grand Prize awards for both commercial and residential tile installation projects.

Submissions were judged based on project size, challenges involved, resolution of challenges, design and overall presentation. “When we are reviewing all the amazing submissions I feel immense pride in the proficiency in which our Five Star Contractors achieve. These projects are not only technically complex but artistically beautiful as well,” said NTCA Five Star Program Director Amber Fox.

“The Ratner Residence”

Heritage Marble and Tile of Mill Valley, California received the Five-Star Grand Prize for residential tile installation. The firm was tasked with the Ratner Residence, a project consisting of handmade glass made by Fireclay Tile of San Jose. The project was challenging in the fact that the install involved a curved wall, soaking tub and an integrated shower stall with a curbless application. With oversight from the homeowner, a qualified crew of CTI and ACT certified installers exceeded expectations.

 

US Bank Stadium, home of the Minnesota Vikings

The Five-Star Grand Prize for commercial tile installation was presented to Grazzini Brothers & Company of Eagan, Minnesota for the completion of their project, the 1.75 million square foot U.S. Bank Stadium, home of the Minnesota Vikings. The installation incorporated 56 different types and sizes of tile, from the marble stairs, to the glass walls and porcelain plank flooring. Having multiple architects on a project this size gave crews the opportunity to showcase their skills from layout to install of different ideas and design under one roof.

Both Five Star winners were awarded $2,500 in prize money, sponsored by Daltile Corporation.

1 2 3 4 28