The National Tile Contractors Association (NTCA), the world’s largest tile contractor association, has released detailed information about this year’s newest segment at Coverings 2018, held in Atlanta, Georgia, at the Georgia World Congress Center, May 8-11, 2018.
“Plans for this interactive event have been in the works for over a year,” stated Executive Director of the NTCA, Bart Bettiga. “We are psyched to see it go ‘live’ and know it will be well-received and well-attended by Coverings attendees. The live demonstrations and wealth of knowledge that can be attained in this approximately 3,900 square foot arena should be the highlight of any visitor’s time at the show!”
The Installation Experience offers Coverings show attendees to experience firsthand, numerous types of tile installations implemented by Qualified Labor. These interactive sessions will showcase today’s best practices relative to a multitude of distinctive tile installations.
Live, interactive installations will take place in a fully functioning kitchen; a bathroom with heated tile floor, vintage fireplace upgrade and grand installation of a contemporary shower system. These state-of-the-art projects will involve glass tile, porcelain, gauged porcelain panels, natural stone and other cutting-edge tile products and breakthrough technology installation systems.
Entering via a self-guided, designated pathway, guest/participants will journey through room-after-room of fully interactive installations with top representatives posted along the way to answer any and all questions. They’ll have the opportunity to speak with industry experts regarding key processes, learning new strategies and experiencing hands-on demonstrations of the most modern of technologies.
Other highlights include “photographic retrospectives”… the Hall of Failures & the Hall of Excellence. Here, attendees will see firsthand the difference between the right way and wrong way to perform a tile installation. In the Hall of ACT (Advanced Certifications for Tile Installers), ACT representatives will be available to discuss the program with attendees.
Don’t forget about the Construction Zone, where visitors can experience the progression of the CTI Challenge. The “CTI Challenge” is an exciting, live event designed by CTEF Director Scott Carothers, which is slated to take place between rival teams of who are both NTCA members and Certified Tile Installers. Clearly, this will be the tile industry’s “Fight of the Century!”
And, as part of the Installation Experience, all attendees will garner new insights on the attributes of Qualified Labor. Representatives will be onsite to define, discuss, and demonstrate just what it takes to be a part of this elite group which includes the Certified Tile Installer program and the ultimate group of installers who have achieved the status of being ACT certified.
The Installation Experience will come to a conclusion with “At Home, With Tile.” It will be the final installation area… complete with an expansive seating area and large TV screen offering viewers a time-lapsed progress video, highlighting the various construction stages of the various projects slated to take place.
The Installation Experience, at Coverings, will be positioned in Hall C, Exhibit # 8401, at the Georgia World Congress Center in Atlanta, GA.
NTCA is a non-profit trade association serving every segment of the industry, spearheading education for the professional installation of ceramic tile, natural stone and allied products. For more information, please contact NTCA executive director Bart Bettiga at [email protected], via telephone at (601) 939-2071, or visit www.tile-assn.com. Or, contact Terri Sparks: 708-921-3517; [email protected]
Coverings is the largest and most important ceramic tile and natural stone trade fair and expo in the United States. It features exhibitors from more than 40 countries and is the stage for introducing some of the most innovative tile and stone products in the world.
The exposition serves as a valuable resource for continuing education for all segments of the industry, with more than 75 informative, accredited seminars and live demonstration sessions throughout the show, all free of charge. Coverings attracts thousands of distributors, retailers, fabricators, contractors, specifiers, architectural and design professionals, builders and real estate developers, as well as journalists and bloggers who cover this vital and dynamic industry.
Sponsors of the show are The Ceramic Tile Distributor Association (CTDA), Tile of Spain/Spanish Ceramic Tile Manufacturer’s Association (ASCER), Ceramics of Italy/Confindustria Ceramica, National Tile Contractors Association (NTCA) and the Tile Council of North America (TCNA). The show is managed by Taffy Event Strategies, LLC. For more information, visit www.coverings.com.
Three ways to find the courses you want
I was going to dedicate this month to providing feedback from users but I have had so many questions with the format change that I thought I would address those first.
As you may remember, courses were broken out into six-month segments for new hires, but I received so much feedback of “I can’t find the course I want” or “We only do residential” or “We just want our employees to take a few courses in each segment,” that I listened. As a result, we no longer have the six-month segments listed. Instead, every course is listed individually. Even though courses are listed individually, that doesn’t mean that we aren’t offering you some direction on which courses to take or tell your employees to take.
There are actually three ways to find courses. Let’s assume that you are a tile installer with a new hire; you can click on the introductory courses on the home-page of NTCA University. This opens into an Excel spreadsheet and lists all of the courses in six-month segments. You can then tell your new hire to follow the courses as listed or move courses around or delete courses that may not pertain to your company. And as new introductory tile setter courses are added, they will be added to this spreadsheet.
The other two ways to find courses can be found on the subscription tab. The first is a keyword search. So if a word is in the title of the courses, description, or keywords then it will appear. All courses have keywords associated with them that you can do a search on to see what is available. For example, if you search for grout, you will find several different grout courses, then you can scroll through and find the type of grout you wanted to learn about.
The third way to find courses is by clicking on a category. For example, if you are a beginner tile installer, you can click on “beginner” and all courses that have been tagged will be listed. Then you can decide what you would like to take. Or if there is a management course that you would like to take, click on the type of course and if one is available it will be listed.
To purchase your subscription, you can visit the NTCA store at https://tile-assn.site-ym.com/store/ListProducts.aspx?catid=490398 or http://bit.ly/2taYmOO to make your purchase. If you have any questions or have ideas of courses that we should have available then please give me a call or send me an e-mail: 770-366-2566 or [email protected].
After 20 years as a tile setter – and now with over six thousand followers on Instagram @k_nardonecustomtilework – Nardone said he took the exam because “Being a certified tile installer adds credibility to myself and my business.”
“The NTCA gave me a network of people and information that I didn’t have before,” Nardone said. “I spoke to another Certified Tile Installer about the CTI exam. I had attended a NTCA workshop in 2017 and met a local CTI exam instructor who also spoke to me about the CTI exam.
“After finding out more about the test, I knew that this certification would represent my experience in the trade and allow me to network within the industry,” he added. “I’ve always used industry standards. If I can be a part of a network of people that help add knowledge to my business and continuously improve my trade then I’m all for it.”
Nardone spent time preparing for the exam. “I read the CTEF workbook a couple times and looked at social media to make notes,” he said. “I also brought a list of key components to the test that I thought were important to track my day/progress. Every minute of the hands-on test counts. Layout is key! Other than that, I set tile daily. If you can think of it, I can tile it.”
His job experience made the book section of the exam relatively easy, but the hands-on portion was another story. “I thought the hands-on portion would be a breeze in the beginning, and then I heard from other certified installers not to underestimate the exam,” he said. “After taking the test, I know now that it does challenge your skills and knowledge as well as your time management. There are over 200 cuts in nine hours and it will test you mentally and physically.”
The time management aspect of the job varied significantly from the typical time management employed on a job. For instance, Nardone said, that on a typical job, he estimates “the time to complete the job and [I] push myself to complete the job in a timely manner, but I am always trying to do the best job possible for the homeowner no matter what it takes.
“The test is a set amount of time to get it right and get it completed,” he added. “It mentally tests you. Stay focused. Believe in yourself and get the job done.”
Being in an atmosphere of earnest demonstration of a tile setter’s skills was inspiring to Nardone. “You are working around others taking the test,” he said. “It was great to see that others take as much pride in their work as I do. Like any job site, if you can work well with others, you’ll get the job completed faster.”
Nardone, who plans to also pursue Advanced Certification for Tile Installers (ACT), recommends taking the exam to expand setters’ businesses and further their personal development and knowledge. “Though taking the test, you’ll make new contacts, friends, and learn more about the industry,” he said. “Those who don’t consider the exam should look more into the benefits of taking the test. It’s there to help you, your career, and the consumer.”
Nardone emphasizes that the CTI credential “assures the customer that they are receiving a quality install the first time… I have spoken to customers that have used other companies to meet their deadline or their budget and less than a year later – sometimes a month later or upon completion of install – the tile installation starts failing with cracking grout, unbonded tile, shower pan leakage, excessive lippage, etc. Hiring a Certified Tile Installer assures the homeowner that the installer is up to date on industry standards and is qualified to set the materials needed.”
By Ryan Willoughby, Hawthorne Tile
When you are deciding on a tile layout, it’s a good idea to check with ANSI 108.02 section 4.3 “Tile Layout, A General Statement.”
This document basically says we are to center and balance the area to be tiled, while both minimizing the amount of cuts and maximizing their size. Fundamentally these are the rules we follow, but in their definition and execution it can get quite subjective.
Having spent the vast majority of my career in the high-end residential market, some of my opinions may differ from someone in the commercial side of the business. That being said I feel pretty fortunate to have had a mentor who took extreme pride in layout and instilled the same in me. While maybe only other craftspeople and design professionals will truly appreciate all the thought and effort put into a great layout, I think everyone can feel the difference between a chopped up space and one that flows. If you don’t take the time to really think it through and begin with a clear vision of the finished project, you will make mistakes and have some uncomfortable conversations with your clients.
Besides being able to share my philosophies on layout, writing this article gave me an excuse to reach out and discuss the subject with someone I’ve watched on social media, the NTCA’s Oregon State Ambassador, Jason McDaniel. Jason has a really cool and unique approach to laying out some of his installs, but first I’ll walk you through my process and then share a bit from our conversation.
Getting started with tile layout – square, plumb and level
My first course of action is to familiarize or re-familiarize myself with any detailed drawings for the project and identify what the architect or designer’s vision for the space is. Next, I’d square up the space and locate any problem areas that will need to be discussed or fixed prior to install, such as an out-of-square room, or my wall tile tying into an out-of-plumb or level surface. Putting up perfectly plumb and level grids really accentuates these problems, and the smaller the tile, the more obvious it is. Someone may have a hard time seeing a 3/8” taper in a 24”x 24”, but it’s an entirely different story over the same distance with a 5/8” mosaic.
If you’re going to be tiling a shower to the ceiling, you need to know if the ceiling is 3/4” out of level across the back wall. On floors, I snap a reference line off my longest or most visual run and find square from that by using “3-4-5” also known – to the more academic among us – as Pythagorean theorem. To be honest, these days I just use a laser square; it speeds up the whole process. On walls it’s the same; find center, then plumb and level with either a spirit/bubble level or a laser.
Creating a story pole; envisioning the space
Next is creating a story pole. I’ll lay my tile on the floor with the appropriate joint spacing, and do one of three things:
- Write the full tile measurements down, or
- Measure off of the tiles on the ground, or
- With mosaics, make a true story pole marking a piece of lumber at each joint.
Once I have all this information it’s envisioning the space and identifying the most visual areas. Do you want to “center” or “balance”? For floors: do I center the room itself, a threshold or hall, a kitchen island, a soaking tub, the shower, toilet? For walls: is it the space, a window, plumbing, start full here or there?
Our options are endless. Choose an approach to centering, and then work backwards from that first choice. You’ll also want to ask yourself, “If I don’t like the cuts I get in one place, what happens if I start somewhere else? What do I have control of?”
Niche sizes are typically nominal, as are height of the bench, pony wall, and curb. Looking at all of these things and being willing to do a little extra work will speak volumes to your clients and separate you from your competition. As Dirk Sullivan, Hawthorne Tile’s fearless leader, likes to say, “Never pass up an opportunity to do something awesome.”
The biggest mistake I see people making is getting locked into their first choice and not weighing all their options or passing on that opportunity to be awesome in lieu of saving 15 minutes. I’ve found making these suggestions to an architect or designer is typically welcome and appreciated.
The McDaniel solution: templates for elaborate installs
With the advancement of manufacturing technology we’ve seen all sorts of new shapes and patterned mosaic sheets become readily available. These more elaborate patterns can make it difficult to see what every cut will look like on a kitchen splash with multiple stopping points.
I saw Jason McDaniel of Stoneman Construction, LLC in Lake Oswego, Ore., making templates for these installs and thought it was a great idea. I gave him a call to talk to him about it.
Jason has a background in solid surfaces and was comfortable with making templates. The first time he tried it on a tile install was while working on a large project, a beautiful home where he had already completed four bathrooms. He came to a backsplash that had many things to consider: a window, cabinets, and multiple outlets. He was setting a 1” x 3” marble herringbone mosaic.
He looked over the space wondering where to start. That’s when it hit him – he made a quick template, laid the tile on the floor, was able to lay the template over the tile, and quickly see everything. He marked all his cuts, made his cuts, and had the backsplash set within a couple of hours. He saw in that moment that this was going to be something he’d be doing much more of in the future.
Jason shared with me other installs where this method really shines, like installing water-sensitive stones with epoxy or a rapid-setting thinset. You don’t have to stop to take a measurement or go to the saw – just comb and go. Or when stopping by a job on your way home, you can make a quick template, lay out the tile at your shop the next morning, make all your cuts, and hand them off to your installer. When I asked Jason if he had any advice, he said, “’Centered’ and ‘balanced’ are the terms most often heard when talking about layout. I lean more towards ‘balanced’ when laying out a space. Balanced doesn’t always equal centered, especially with all the different shapes and sizes of product we are seeing these days.” I couldn’t agree more.
Panels allowed installation of new surfaces without demolition of the old
Constructed in 1982, Lexington Office Park’s lobby was badly in need of a fresh look. A Class A office building located only 11 miles outside Boston, Lexington Office Park has much to offer potential tenants, and the 82,000 sq. ft. of interior space is just the beginning. The campus also includes a wooded lot with a pond, plenty of parking, an in-house café, a conference area, and a fitness center. However, the outdated lobby fell short in offering a fitting first impression for such an exceptional facility.
CUBE 3 Studio was retained to lead the renovation and transform the lobby into a welcoming, modern space. It would be no small feat as there was a three-story brick structure that ran on both the interior and exterior of the lobby. The configuration imparted a look more “old library” than “upscale corporate,” but because of its position, it could not be demolished and removed. Members of the CUBE 3 Studio team would have to work around this element, and they knew material selection would have to be the answer to this challenging design dilemma.
They set out in search of a durable surface that could somehow mask the dated brick while also spanning the height of the lobby without getting lost in the vast space. Also – because the exterior wall system was the only break between the brick that ran from the interior to the exterior, the CUBE 3 Studio designers did not have the flexibility to fur out the wall behind whatever material would specified. They needed to identify a solution for skinning the brick walls – something relatively lightweight with great aesthetic appeal.
After careful consideration, they selected Laminam by Crossville porcelain tile panels as the creative solution that met both the pragmatic and aesthetic demands of this challenging renovation. Laminam collections provided the right installation advantages, technical characteristics, and a sleek, modern look befitting of Lexington Office Park’s amenities.
For the walls, the team chose Laminam Oxide in the Bianco and Grigio colorways. With its grit-and-glitter industrial style, the Oxide collection provides the large-scale contemporary aesthetic that the design team was seeking, with no need for demolition or complicated preparation prior to installation. Ultimately, the general contractor, Bowdoin Construction Corp., chose to sheet rock over the brick and then install the Laminam.
Laminam Oxide Bianco, the primary tile in the space, lightens and brightens the previously dark lobby, while a large, vertical swath of Grigio, placed at the entry to the open stairwell, pulls the eye up the three-story space with a dramatic flourish. To further emphasize the height, the CUBE 3 Studio team accented the Grigio panels with tall, narrow inset light panels at varying intervals and lengths. These insets add dimension and interest. To achieve the design, the installation professionals with Floor Works had to cut slits in the Laminam while on a lift – a unique challenge that they skillfully managed. The resulting effect proves to be well worth the effort.
On the stairs, earthy and elegant Laminam Fokos Roccia was installed directly over existing materials – no demo required. The sturdy profile of the 5.6mm-thick material will withstand years of foot traffic beautifully.
Due to the ease of installation by FloorWorks, – enabled by Laminam – the significant overhaul of Lexington Office Park’s lobby was completed in only nine months. Project designer Angela Juliano expresses how pleased she is with Laminam and the final results this innovative material helped her team achieve. “[I] love the look, love the size. To be able to minimize grout lines and get a large-scale application with a variety of finishes is awesome,” she shared. “We love the product on stairs, as well as [on] elevator cab walls. It is durable and looks great. Also, the fact that it is so lightweight makes it easy to use in elevators.”
She is equally pleased with the service she received from Crossville. “The responsiveness [from Crossville] is something that we can always depend on. We have full confidence in the support we receive.”
High-profile projects get a professional Five Star Contractor touch
Greg Games, the owner and president of Premier Tile, began his career in the tile industry in the late 70s working for his father, Ray Games. The senior Games owned Orange County Tile, which focused on residential tile installation.
Greg Games joined the union and became a journeyman in 1982 while working for Venetian Tile. Soon, he began estimating and eventually became vice president until its owner retired.
In 1993, Premier Tile & Marble (www.PremierTile.com) was established in Gardena, Calif., with many field and office employees who had worked together for many years. This family-run business prides itself on employing second and third generations of highly-trained craftsmen, who have helped build Premier Tile into one of Southern California’s leading commercial tile installers.
2018 marks Premier Tile’s 25th year providing the highest-quality commercial tile and stone installation that clients have come to expect. The company’s reputation in the industry comes from its dedication to professionalism and strict adherence to the highest standards. The company is proud to have played integral roles in the building of many high-profile projects such as: the award-winning Oaks Mall; The Brickhouse at Playa Vista; Disneyland; Los Angeles Football Club; USC; UCLA; Entrada at Santa Barbara; Glendale Galleria; Santa Monica Mall; Westfield Century City Mall; PetCo Park; Kodak Theater; Del Amo Mall; Kaiser Hospitals; Torrance Memorial Hospital; Great Wolf Lodge; Los Angeles International Airport; LA Federal Courthouse; Waldorf Astoria; Rady’s Children Hospital and many more.
Premier Tile joined NTCA initially in 2010, re-upped in 2017, and recently became a Five Star Contractor. “Collaborating with the NTCA gives us the avenue we need to keep our finger on the pulse of our industry,” said Greg Games. “We believe the Five Star program is very reputable, and a good tool for contractors to use in hiring subs. We are proud to have qualified for the program. We believe that being a member of the Five Star program will set us apart from other companies, and general contractors will choose a company that merits this certification.”
All Premier Tile employees are either enrolled or have graduated from the Local 4 (previously Local 18) apprenticeship program, which helped qualify the contractor for Five Star status. “We encourage all our apprentices to compete in the annual contest, and we are pleased to say that Premier Tile employees have won that contest many times,” Games said. “We require our key personnel to take and pass the UofCT program offered by The University of Ceramic Tile & Stone. Other construction-related areas of education include: OSHA Training, Forklift Certifications, Scaffolding Certifications, ICPI Concrete Paver Installer Certifications and First Responder Certifications. Employees are always encouraged to continue their education and share their experiences with their fellow employees.”
As California continues to build and grow, Premier Tile forecasts continued growth and expansion. Currently it is in negotiations with many general contractors for a variety of large and exciting projects. The evolution of products in the tile industry has opened many new avenues and Premier Tile is at the forefront of new and innovative installations, looking forward to another successful 25 years!
“After being in business for 25 years, we proudly look back at many successful projects,” Games added. “We have helped build a city where our families live and given employment opportunities to many long- time employees.”
By Tom D. Lynch, CSI
I bet you’re thinking, “This ought to be good. What does this guy know that I haven’t already tried? Getting architects and owners to agree to pay for floor-prep work is about as easy as it is to get a concrete contractor to provide a perfectly flat and level floor in the first place.” And the answer to this question could very well be “You just read it.” He who pours the concrete that does not meet the specs should fix the floor so that it does meet the specs or pay someone else – like you – to fix it for him. Sound simple? It’s not.
Part one: the problem
The problem is getting the concrete guy to meet whose specs; his Division 3 specs or our Division 9 specs? The Division 9 specs most times spell out precise finish floor requirements as if it were the tile installer’s responsibility even though he did not pour the concrete. The Division 3 specs in general do not get specific when it comes to finish floor requirements. The Tile Council of North America (TCNA) gives very definite requirements for substrate tolerances but does not spell out whose responsibility it is to provide them. We therefore have a dilemma.
A couple years ago the American Society of Concrete Contractors (ASCC) in conjunction with the Flooring Contractors Association (FCCA) and the National Wood Flooring Association (NWFA) issued a joint statement titled the “ASCC Position Statement #6” to address this issue. Without going into great detail about the differences between the two specs, the conclusion of the ASCC and the NWFA was as follows:
“….suggest that the owner provide a bid allowance, established by the A/E and based on the floor covering requirements, for any necessary grinding and patching to close the gap between Division 3 tolerances and Division 9 tolerances.”
This sounded good to everyone except the owners who unfortunately have to foot the bill. Where is the control over quality with this plan? There is none, and that is the flaw with this position. Issuing blank checks in the construction industry just doesn’t work.
There is more to this issue than meets the eye, and must be considered. The floor covering industry is changing, and changing fast. With the ever-increasing demand for large-bodied tiles plus the advent of gauged porcelain slabs and panels, the demands for flat and level floors has increased dramatically. Add to this the ever-growing demand for luxury vinyl tiles (LVT) that also demand extremely flat and level floors, and it is plain to see that nearly every type of floor covering other than carpet requires a minimum of 1/8” in 10’ flatness levels.
Case in point
Progress is not being made along these fronts and it is not fair to anyone involved. Let me give you an example: In the spring of last year I received a frantic phone call from a good tile contractor friend of mine in Houston, Texas. He had a large ceramic and resilient tile project in progress for one of the largest building contractors in the country and was up against the wall with a substrate issue that was going nowhere toward resolution. The concrete floors were so bad that his “more than fair” estimate to repair them came to well over $100,000 and no one would listen to him. For some reason, the owner of the project was protecting the concrete contractor and would not consider paying out any money to resolve the issue.
After a day of taking laser readings and laying out a complete diagram of the floor variations we were able to convince the GC that the floors were in fact, that bad. It was obviously not my friend’s fault, but the owner still would not relent. So, I advised my client to offer to sell all the tile materials that were already on site to the owner and let him find someone else to perform the install. My reasoning was that my client – as a professional flooring contractor – could not in good conscience knowingly perform an inferior installation. Unless he was allowed to repair the floors and get paid to do it, he was willing to walk. The GC, by the way, respected him greatly for taking the position that he did, and the owner finally relented.
Part two: the solution
This is not simply a concrete slab issue nor only a ceramic tile issue, but rather an issue involving both trades that must be worked out together in such a manner as to be acceptable to architects and fair to owners. I propose a new specification section: 09300.5 Concrete Floor Prep. The Division 3 specification will also need some revisions made to it. The system would be as follows:
The concrete slab shall be poured 1/2” below the desired finish floor height. No fine finished trowel surface will be required. Basically a bull float and broom finish is all that is needed. This will save money in two ways. First, 1/2” less material will be used and secondly there will be no fine finish troweling labor required.
This is where section 09300.5 kicks in. Just prior to beginning the tile installation, the tile contractor shall pour a 1/2” thick layer of cementitious self-leveler product over the entire floor bringing it up to the finished floor elevation that is required. Any crowns, curls, humps, or other defects in the flatness of the concrete will be rectified during this process ensuring that a perfectly flat and level floor will be provided.
The specified floor covering product can then be installed in accordance with the appropriate specifications. The cost of installing the finished floor product should also be somewhat lower than normal considering that there will be no floor-prep work needed as it has already been provided for in #2 above.
There is no doubt that the total cost of this system will be slightly higher because self-levelers cost more to install than poured concrete, but that cost will be known up front on bid day. And let’s face it, costs of anything on bid day are usually much lower than add-on costs for extras later on.
Owners should also take into consideration that pouring large concrete slabs to a finished floor tolerance of 1/8” in ten feet is virtually impossible in the first place. There are simply too many variables during the curing and drying process to accomplish such perfection. Additional costs are a reality these days and this system will establish that total cost without confusion or cost over runs after the project is bid.
Specifications for the self-leveler product need not be excessive. A good quality self-leveler will produce a 28-day compressive strength of 4,000 psi. Depth per application ranges from 1” to 2” per pour. A primer is always recommended by each manufacturer.
I suggest that collaboration between the TCAA, the ASCC, and the NTCA will be needed to draft new language and get it distributed to the architectural community in order to get these important changes made. In my opinion this will be the total solution to the problem of how to get paid for performing floor-prep work. In the meantime the answer to that question is, “It can be difficult.”
Tom Lynch is a 55-year veteran of the tile industry and one of the NTCA’s initial inductees to the “Recognized Industry Consultants” group. He can be reached at (336) 877-6951 or [email protected] or www.tomlynchconsultant.com.
NTCA offers numerous benefits for non-members
There are a tremendous number of benefits of being a NTCA member, not the least of which is the ability to participate in the new Members-Only Regional Training Programs touring the country right now.
However, NTCA offers a number of features that even benefit non-members. Any contractor or installer can attend one of the many free NTCA Workshops or CTEF Workshops that crisscross the country, bringing information and education to local markets. TileLetter magazine is free with a membership, but it can also be accessed online for free at tileletter.com or obtained for the price of mailing for non-members.
The NTCA Reference Manual, part of the triumvirate of industry documents that include the TCNA Handbook of Ceramic, Glass and Stone Tile Installation and the ANSI manual, can be obtained by clicking on the link to the NTCA Online Store, located on the tile-assn.com home page. It brings you information about many tile issues in a problem-cause-cure format, and many other important resources that add to the success of your jobs.
Under the Education & Certification tab on tile-assn.com, you can access other free resources – Webinars (and archived webinars about an array of pertinent topics), free educational videos through NTCA’s YouTube channel, the NTCA Position Statement library, and Question Mark videos in which NTCA Training Director Mark Heinlein answers common questions about tile installation and more. Non-members can also view our monthly TileTV video magazines at tile-assn.com website under News & Awards.
For more information about all the benefits of being a member, visit www.tile-assn.com/?page=Membership. Networking, camaraderie, support, technical advice, the ability to truly shape the industry and help learn and teach industry-approved installation practices are all some of the things membership in NTCA brings. Check it out today.
For more information on membership, contact Jim Olson at [email protected]
By Lesley Goddin
Every year Coverings gets bigger and better and offers more inspiration, education and opportunity for those in the tile industry. In addition to the massive free educational program (find a schedule of speakers and sessions here: http://www.coverings.com/education), there are products, installation demonstrations, and events to attend. Here’s a brief rundown of the events that will take place at the Georgia World Congress Center – visit www.coverings.com or stay tuned for the Coverings issue of TileLetter for more information:
Audio Tours – self-guided tour of booths, trends, installation materials and more.
Ceramic Tile Education Foundation – Stop by the booth and learn more about CTI and ACT training and industry-recognized third-party assessment of installer skill and knowledge.
City of Atlanta and Coverings Student competition – come see the three public art winners created by area students.
Coverings Connect – Relax, charge personal devices, and network in the Coverings Connect Lounge; enjoy 15-minute “Byte” sessions that address growth through social media and online channels.
Coverings Installation & Design (CID) Awards – celebrate outstanding achievements in the design and installation of tile and stone in both residential and commercial projects.
Happy Hours – Relax and network on the show floor from 3:30 pm – 5:30 p.m. Tuesday through Thursday.
Installation Design Showcase – View the progress of the live installation of tile and stone in three tiny houses on the Coverings show floor, the result of leading designers partnering with NTCA Five Star Contractors.
Mobile App – Info on Coverings is as close as your fingertips with this app. For 2018, it includes an online new product showcase and a way to coordinate meetings through your profile.
SFA & the Stone Zone – The Stone Fabricators Alliance presents demonstrations and sessions for fabricators and installers as well as products designed by fabricators FOR fabricators.
New for 2018
Coverings Celebration – Close down Coverings 2018 with a tailgate party at the College Football Hall of Fame located next to the Georgia World Congress Center. Sports attire and favorite college football team gear are welcome!
Extended Show Hours with Networking Event – Extended show hours on Tuesday, May 8 offer a chance to visit the world of tile and stone, featuring happy hour specials, musical guests and lots of fun surprises.
Global Monument Hand-Print Mural – The Tile Heritage Foundation invites you to press your name, thoughts or logos into wet clay tile for the Donor Wall for Posterity at Coverings that will be installed at TCNA headquarters. $25 donation.
Installation Experience (IE) – Learn about installation best practices including innovations in thin tile, tile over tile, and other tips to make your projects shine. Also as part of the IE, find out what you need to get certified.
Orientation Theatre – The Orientation Theatre allows you to regroup and get all the information you need to make the most of your time at the show including answers to FAQs and tips and tricks for tackling the massive show floor.
The Installation Experience – Mentioned above, this brand new event showcases the best and the worst of tile and illustrates why qualified labor makes all the difference. Visitors to the Installation Experience will have the opportunity to tour through the space, viewing tile failures – and their corresponding successes when installed by qualified craftspeople. They’ll see examples of the work of tile masters, examples of beautiful tile in bath, kitchen and fireplace installs. In addition, there’s a CTI Challenge – two teams of Certified Tile Installers will face off on a tile installation competition. Learn more about the CTI test as well as the Advanced Certifications for Tile Installers (ACT) test, and witness test demonstrations, while having the opportunity to ask questions about the exams. In addition, 30- and 60-minute training sessions offered in the nearby Contractor Lounge will prepare visitors for a full Installation Experience. Check the TileLetter Coverings issue for more information about this exciting new feature!
Town Hall Meetings – A series of Town Hall meetings will be jointly presented by NTCA and The Natural Stone Institute. They are designed to foster interactive information. Topics will include: What General Contractors and Specifiers are Saying about the Stone & Tile Industry; General Contractor and Designer Expectations.
Installation Track Seminars – This seminar series focuses on topics important to contractors.
Developing our Workforce session that takes a look at attracting more installers to our industry and addressing the skills gap that inhibits the industry from finding needed talent.
Why Tile – a series of short presentations are aimed at promoting the benefits of tile.
For more information, visit www.coverings.com and www.tileletter.com.