Business Tip – May 2016
With the goal of sharing installation challenges as well as successful methods and standards, the NTCA has opened a dialogue with Proalso, the Association of Professional Tile Installers in Spain. NTCA president and Technical Committee chairman James Woelfel met with Proalso’s secretary general, Matias Martinez Trilles, recently during Qualicer, the world congress on tile quality, and Cevisama, Spain’s international tile show.
“With new technologies in tile and setting materials production, it’s more important than ever for labor groups to work together to ensure successful installations,” explained Woelfel. “We can learn from each other because of, and in spite of, differences in the way our countries handle construction projects because different perspectives and experiences will ultimately strengthen our work and our industry.”
Proalso is working with ASCER, Spain’s association of tile manufacturers, in developing their country’s tile installation standards.
ASCER’s Industrial Affairs director, Alejandra Miralles, said while most manufacturers provide brief guidelines for the installation of specific products, there’s an understanding among members of the Spanish Standardization Committee for ceramic tile and adhesives (AEN CTN 138), that cohesive installation standards are needed.
“We have tried to involve all parties, including installers, in the development of this work, since their input is vital to harmonize best practices and guarantee the quality of the tiling,” said Miralles. “ASCER also supports and highly respects the activity been carried out by Proalso in relation to certification and qualified tile installers.”
Proalso certifies installers through a program using two comprehensive training manuals. Yet Martinez Trilles believes much learning can be done regarding the development of installation standards. “Product standards are especially important, and the professional tile installer needs to know them in depth,” he said. “Nonetheless, we consider product standards are not sufficient to improve installation processes and to prevent defects or pathologies. It is most important that we are able to work together in the development of specific standards on installation that allow unifying global criteria on tile installation systems. In this sense, we find most interesting the work being carried out in ISO/TC 189 in relation to Thin Ceramic Tiles and Panels and on tile installation recommendations.”
To help Proalso understand the work the NTCA does, Woelfel gave Martinez Trilles a copy of the NTCA Reference Manual, which the labor leader found extremely practical and useful.
The meetings were facilitated by Javier Rodriguez Ejerique, Qualicer’s technical secretary, who invited Woelfel to speak about the development of industry standards in the United States at the world congress on tile quality in Castellon, Spain.
“It is important for manufacturers and distributors to understand that there are highly skilled installers available and willing to take on the challenges involved in the installation of new products,” said Rodriguez Ejerique. “For example, the difficulties of thin panel tile installation should prompt them to seek out qualified installers to recommend to architects to ensure job success, rather than allowing the project to forego technologically advanced products out of fear of job failure.”
Looking forward, Woelfel said he hopes Martinez Trilles will be able to accept his invitation to Total Solutions Plus this October in Palm Springs. “We need to continually find ways of getting manufacturers, architects, designers, distributors and qualified installers to the table for discussion on quality installation. This is in the industry’s best interest now and in the future.”