New NTCA trainer holds first three workshops
New NTCA trainer Mark Heinlein presented the first NTCA Tile & Stone Workshop of the 2016 campaign at Daltile in Jackson, Miss., on February 23rd, with very positive results and feedback. Almost 30 Daltile customers enjoyed lunch and a presentation by Heinlein on jobsite failures – and one new member signed up at the workshop.
This new program focuses on what causes installation problems and challenges the audience to do the job right the first time. Daltile is hosting 100 NTCA events in 2016.
Next stop was Baton Rouge, where 22 attendees showed up in addition to Daltile staff.
Heinlein then took the show to Emser in New Orleans where a crowd of about 45 were present, plus Duhe and Baker who helped support the event by speaking about qualified labor, specifications, business practices, and technical questions while networking with the crowd. An animated Q&A discussion took place during the PowerPoint presentation with questions coming from architects, designers, contractors, installers and sales – in fact 11 people submitted paperwork for CEU credits.
On the west coast, NTCA trainer Michael Whistler is getting ready to go on the road with several upcoming programs. Go to the www.tile-assn.com for a complete listing of workshops for 2016.